The K Cup
Jon Kelly and Joe Nortrup of the Kelly Construction Group have fun while discussing business insights, some that center around the operations at the Kelly Construction Group, but also insights that could apply to all entrepreneurs in business. They look forward to sharing guest interviews of professionals from businesses related to the construction industry like architecture, engineering, commercial lending and commercial real estate. They hope to inspire and inform all those that tune in.
The K Cup
Difficult Client Conversations II - The Rest of the Story |The K Cup Episode 27
In Episode 27 Jon Kelly & Joe Nortrup Have a Follow Up Conversation On Difficult Client Conversations and Discuss How These Types of Conversations Can Actually Be Used to Strengthen Relationships Instead of Harming Them.
Website: www.kellyconstructiongroup.com
Chapters
00:00:01 Laugh Trac - Don't Miss Jon & Joe Cutting Up
00:00:56 Introduction to Episode 27 - Jon's POV
00:01:23 Joe Introduces the Episode's Content
00:03:46 Joe Introduces the 1st of Two Points to Be Discussed
00:03:52 Jon Explains Transparency In Construction
00:08:12 Joe Shares a Real World Example About the Importance of Transparency
00:11:20 Jon's VSL for Kelly Construction Group
00:11:51 Joe Introduces the 2nd Point to Be Discussed - "Turning Confrontations Into Collaborations"
00:13:47 Jon Explains How to Manage These Situations
00:19:01 Jon Gives Closing Thoughts
Hashtags
#generalcontractorsbatonrouge #theKCupPodcast #constructionpodcast #howto #business #KellyConstructionGroup #Louisiana #commercialconstruction #contractor #building #buildingdesign #architecture #designbuild #AIA #commercialrealestate #commerciallending #creprofessionals #developers #CREinvestors #entrepreneur #entrepreneurship #businessstrategy #collaboration #collaborativebusinessecosystem #essentialnetworkingsystem #collaborativeconsumerengagement #prominentpersonofimpact #buildyourbrand #brand #joenortrup #jonkelly
Keywords
general contractors baton rouge, commercial construction, business strategy, business, start a business, start your own company, start a construction company, builder insights, contractor insights, contracting business, entrepreneur, entrepreneurship, commercial construction industry, architecture, commercial real estate, commercial lending, brand building, Joe Nortrup, Jon Kelly
Takeaways
* Learn how difficult client conversations can actually strengthen relationships instead of damaging them.
* Learn how being transparent in construction and really in any business can strengthen relationships with those you're doing business with, even when difficulties arise.
* Learn how to take a positive approach when addressing problems with clients and team members, keeping in mind the primary goal is finding solutions, not being "right."